Returns & Exchanges

At TIMOTEO, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.